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Privacy Policy

1. Introduction

At GynOUS SA (we, our or GynOUS), we recognize the importance of your privacy and of transparency.

This privacy notice (Privacy Notice) describes how we process your personal data when you interact with our Foetal Expert platforms (the Platforms), and the services we provide through the Platforms (together with the provision of the Platforms, our Services).

By using our Services, you expressly acknowledge that we may process your personal data in accordance with this Privacy Notice.

This Privacy Notice is incorporated into and forms an integral part of our general terms and conditions for the Platforms (GTC). All capitalized terms not defined in this document have the meaning given to them in the GTC.

2. Short Version

The following is a summary of (but not a replacement for) this Privacy Notice. We recommend all users read the notice fully.

Our role. We, GynOUS, are responsible for the processing, as controller, of your personal data (but only for our own activities and not those of third party providers) (see section 3.).

However, if we process your personal data to provide services to your healthcare professional (for example, when we facilitate the transmission of medical information or second opinions requested by your healthcare professional via the Platform), we will generally act as data processor for your healthcare professional. You must refer to your healthcare professional’s privacy policy for information about its processing activities (see section 7.).

Data we collect. We collect the information which is provided to us by you or by other users of our Platform (for instance your healthcare professional or the expert mandated). We also collect some information automatically when you interact with the Services (see section );

How we use it. We process your personal data in compliance with Swiss laws and other data protection laws applicable to us. This means that we will only process your information where we have a legal basis to do so (see section 5.), and only for certain reasons (mainly for providing our Services, operating the Platforms, and for the other legitimate purposes indicated in this Privacy Notice) (see section 6.);

Control and Access. We store your personal data in Switzerland and/or the European Union. We do not share it with third parties or transfer it abroad unless this is both necessary for the operation of our Services and permitted by applicable laws. This may for instance be the case when we use service providers or must interact with the experts or other third parties to conduct our professional activities (see sections 7. and 9.). In some cases, depending on the availability and / or specific areas of expertise of the Experts, your data may be shared with Experts located outside of Switzerland or the European Union, subject to appropriate safeguards;

Retention. We do not store your personal data for longer than necessary for us to fulfill the purposes set out in this Privacy Notice (see section 10.);

Security. We apply security measures and strive to protect your personal data. However, no IT infrastructure is completely secure and we cannot guarantee that ours is (see section 11.);

Your rights. You may contact us at legal@fetalexpert.com to exercise your rights pertaining to your personal data (see sections 13. and 14.).

3. Who is responsible for the processing of your personal data

GynOUS SA, is responsible for the processing, as controller, of your personal data only to the extent that it determines the purposes and means of such processing. You will find our contact details below in section 14.

This Privacy Notice only applies to data processing undertaken by or on behalf of us. Whilst we may provide links to third party websites, contents, or services, we are not responsible for their policies in relation to personal data. In such circumstances, the collection and use of your personal data are governed by the privacy policy of those third party providers, which you should carefully review to learn more about their personal data processing practices.

This Privacy Notice does not govern how your healthcare professional or the expert mandated processes your personal data through the Services, for instance in the context of a medical consultation or interaction. For such matters, you should consult the privacy notice of the respective healthcare professional.

4. How we collect your personal data

We collect the personal data you provide to us

We collect the personal data that you provide to us when using our Services, for example when you use our Platforms, when you communicate with us, when you manage your account.

You are only authorized to provide us with personal data relating to you directly, unless you obtain the prior consent of the individuals you want to share information about.

It is only mandatory that you complete the data fields identified as such. If one or more mandatory data fields are not completed, we will not be able to provide access to our Services. You are not required to complete the optional data fields in order to access our Services. [These fields may be completed at any time through your account settings.]

Some information about you may also be provided to us directly by our Users

Even if you are not a direct user of our Services, we may collect certain information about you if this is provided to us by one of our Users. For example, an expert or a healthcare professional may upload information relating to you in the context of providing or requesting a second medical opinion. This information may include identification data, contact details, medical history or other health-related data relevant to the consultation.

Users who share such data with us are responsible for ensuring that they have the necessary legal basis to do so, including, where required, obtaining your prior and informed consent.

Certain personal data are also collected in an automated manner.

We also automatically collect personal data, including by means of tools, web forms, cookies and other active elements, as further described in this Privacy Notice.

You may define certain authorizations relating to the automatic collection of your personal data when you configure your device or your internet browser according to available functionalities. You may also define certain settings for the automated collection of your personal data through the cookies setting plugin available on the Platforms. For more detailed information, please see the cookie section below (section 12.).

The personal data we process may contain sensitive data.

The information which you provide may contain sensitive data about you, in particular health data (such as information relating to your symptoms, medical history, current treatments, diagnostic results, weight, activity, or any other data shared in the context of a medical consultation or second opinion.) (Sensitive Data). We will process such Sensitive Data in accordance with applicable data protection laws, as specified in this Privacy Notice.

5. How we use your data

We process your personal data in accordance with applicable laws and only if we have a valid legal ground to do so.

We process your personal data in compliance with applicable law, in particular Swiss data protection laws and, to the extent they apply to us, other data protection legislations, such as the EU General Data Protection Regulation (GDPR) or its equivalent in the United Kingdom, or relevant federal and state data protection laws in the United States, manually or automatically using computer tools.

This means that we will only process your information for certain reasons (see Section 7) where we have a legal basis to do so.

Additional Information on the “legal basis”

Here is what each of these legal bases is:

  • Contractual Necessity: the processing is necessary to fulfill our contractual obligations to you or to take pre-contractual steps at your request. This is particularly the case in particular when processing your personal data is strictly required to provide you with the Services. When the GDPR applies, Contractual Necessity is based on Article 6(1)(b) GDPR.
  • Legitimate Interest: the processing is necessary for the fulfillment of our legitimate interests, and only to the extent that your interests or fundamental rights and freedoms do not require us to refrain from processing. When the GDPR applies, Legitimate Interest is based on Article 6(1)(f) GDPR.
  • Consent: we have obtained your prior consent in a clear and unambiguous manner. Consent given can be withdrawn at any time, but this does not affect data processed prior to withdrawal. When the GDPR applies, Consent is based on Article 6(1)(a) GDPR.
  • Legal Obligation: the processing is necessary to comply with ourlegal or regulatory obligations. When the GDPR applies, Legal Obligation is based on Article 6(1)(c) GDPR.

What about sensitive data?

In addition, we will only process your Sensitive Data if we have obtained your explicit consent for one or more specified purposes, or if we can rely on another lawful justification in accordance with applicable data protection laws.

What about the “processor position”?

If we process your data in connection with the services we provide to your healthcare professional, we will process your personal data as data processor for the provision of our services to your healthcare professional. In this case, our processing of your personal data is governed by the GTC between your healthcare professional and us. This Privacy Notice does not address how your healthcare professional use your personal data.

Additional Information on profiling and automated decisions

We do not process your personal data to create a profile about you (profiling).

We also do not make decisions exclusively on the basis of an automated processing which have legal effects on the data subjects or affect them significantly (automated individual decision).

6. Why we use your data

We mainly process your personal data to provide the Platforms and the Services, including for creating and maintaining your user account and enabling you (or your healthcare provider) to request and receive second medical opinions.

Legal basis: Contractual Necessity, Legitimate Interests

Additional Information

Contacting you and responding to your queries. You have the option of contacting us via the Platforms. In this context, we process the data which you provide to us (including your contact information and the subject-matter of the request). This data is used for the purpose of providing you with the requested information.

Processing payments. We use third-party services to process payments. For example, depending on the payment method selected, you will be redirected to the website of an online payment provider which is responsible for processing the payment. We transmit to these third parties only the data necessary for the operations they perform.

What if you are not a user or customer of our Services?

We may process your personal data even if you are not a direct user of our Services, in limited cases where your information is provided to us by one of our users. This may occur, for example, if:

  • a patient shares your data as part of a request for a second medical opinion (e.g., by referring to a relative or another healthcare professional), or
  • a healthcare professional provides your information to an expert in the context of a consultation.

In such cases, we process your data solely for the purpose of providing the Services requested by the user who shared your information. If you believe your personal data has been shared with us and you would like to know more or exercise your rights, please contact us using the details provided in the Contact section below.

For our legitimate business interests related to the provision of the Services, including to ensure the security of the Services, improve our Services, as well as for research or statistical purposes

We may also process your personal data for our legitimate business operations related to providing our Services, which include (i) ensuring that our Services are provided in an efficient and secure way (e.g. through internal analysis of the Services’ stability and security, updates and troubleshooting); (ii) protecting the security of our IT systems, architecture and networks; (iii) benefiting from cost-effective services (e.g. we may opt to use certain services offered by suppliers rather than undertaking the activity ourselves); (iv) improving and developing the Services (including monitoring the use of our Services, and for statistical purposes); and (v) performing research activities).

Legal basis: Legitimate Interests, Consent

Additional Information

Additional information on the processing of your personal data for our legitimate business operations:

  • Ensuring that our Platforms are provided in an efficient and secure way. In addition to the personal data which you provide when logging-in to your account or interacting with the Platforms (e.g. when you fill in forms or upload content to the Platforms), we automatically collect technical information about your interactions with the Platforms, such as IP address, the content that was accessed, date and time of access, information about your web browser, your preferences, or other information related to your interaction with the Platforms, including your navigation details on the Platforms. We process this data to establish a connection with your device over the internet, to identify you when you use the Platforms, control the use of the Platforms and for security purposes.
  • Protecting the security of our IT systems, architecture and networks. We use data to protect the security of our IT systems, architecture and networks, for instance to detect and disrupt the operation of malicious software by systematically scanning contents in an automated manner.
  • Personalizing and improving our Services. We may process your personal data, in particular data relating to your use of our Services and your habits and preferences (e.g. the content you accessed, date and time of access and your preferences), for internal analysis and statistical purposes, in order to better understand the needs of our Users, to optimize their experience by personalizing our Services, and in general to improve the ergonomics and functionality of our Services. You may object to such processing activities at any time (see section 13. below for additional information on your rights).

    We do not link this information to you or your account. We use analytics tools provided by known market providers which provide to us only aggregated, non-identifiable data. The privacy policy of those service providers is applicable in this context. You will find information on their privacy practices and how to opt out of their analytics cookies by clicking on the following links: .

    You will find additional information in Section 12. in relation to the use of cookies for this purpose, including on the duration for which data collected this way are stored.
  • Research. We may retain and use your personal data in an anonymized or pseudonymized manner for algorithm training and research purposes, including medical research such as improving maternal and fetal care, provided such use is made in accordance with applicable laws. . This data is never used for commercial profiling, nor to make decisions about identifiable individuals. You may object to such processing activities at any time (see section 13. below for additional information on your rights).
  • Data anonymization. We may combine your personal data with other information (aggregate) or erase any information that allows us to identify you (anonymize), so that it is no longer considered personal data under applicable data protection law, in which case this Privacy Notice will no longer apply and we may use such data for purposes not contemplated by this Privacy Notice (e.g. for benchmarking or analytics purposes, or to develop and market new services). You may object to the anonymization or aggregation of your personal data for this purpose at any time (see section 13. below for additional information on your rights).

To comply with our other legal obligations or for other legitimate interests.

We may further process your personal data if we have a legal obligation to do so or for other legitimate interests. This will for instance be the case if we need to disclose certain information to public authorities or retain such information for tax or accounting purposes, or for the establishment, exercise or defense of legal claims.

The personal data that we process for this purpose are those that we collected for one of the purposes indicated elsewhere in this section 6.. We retain the personal data for the duration of the legal obligation imposed on us.

Legal basis: Legal Obligations, Legitimate Interests

To send you advertising information.

We may contact you by email to inform you about our activities if you have previously use our services, if you have not objected to the corresponding use of your email address. You can object to the use of your email address for this purpose at any time by contacting us (see contact detail in section 14.).

Legal basis: Legitimate Interest

7. Our Operations with Your Healthcare Professional

If we process your personal data because it was provided to us by your healthcare professional, please read the following:

In the situations described above, our processing of your personal data is governed by the Platform GTC between us and your healthcare professional. We will process your personal data as data processor for the providing of our Services to your healthcare professional which is our user, or in some cases, as a controller for our legitimate business operations related to providing those Services, as detailed in this Privacy Notice.

This Privacy Notice does not address how your healthcare professional collects and uses your personal data or how we process your data when we act as processor for your healthcare professional. Please refer to your healthcare professional’s privacy policy for information about its processing activities.

Some information about you may be provided to us directly by your healthcare professional (or the experts mandated). If this is the case, it is your healthcare professional which is responsible for ensuring that your personal data is collected and transferred to us in accordance with all privacy and data protection laws of all relevant jurisdictions, based on an appropriate legal ground.

If you would like to make any requests or queries regarding our processing of your personal data on behalf of your healthcare professional, please contact your healthcare professional directly. For example, if you wish to request to access, correct, amend, or delete inaccurate personal data that was originally transmitted by your healthcare professional, please direct your query to your healthcare professional. If we are requested by your healthcare professional to remove your personal data, we will respond to such request in a timely manner upon verification and in accordance with applicable law (for example, 30 days under Swiss law or the GDPR).

If you have questions about our legitimate business operations in connection with providing Services to your healthcare professional, please contact us as described in section 14.

8. The circumstances in which we share your personal data with third parties


We will only share your personal data with third parties if this is necessary for the operation of our Services, if there is a legal obligation or permission to do so, or if there is another valid reason to do so.

Additional Information

  • Medical Experts. As part of the Service, we facilitate the sharing of personal and medical information with medical expert willing to provide second opinions or other services.
  • Our service providers. We may share your personal data with third parties in connection with the operation of the Services and with subcontractors such as IT service providers, cloud service providers, database providers, automated marketing solutions providers and consultants.
  • Legal Obligation. We may also disclose your personal data where we have a legitimate interest in doing so, for example (i) to respond to a request from a judicial authority or in accordance with a legal obligation; (ii) to bring or defend against a claim or lawsuit; or (iii) in the context of restructuring, in particular if we transfer our assets to another company.

9. International Transfers

We store your personal data on servers located in Switzerland and/or the European Union.

Depending on the availability of experts and/or the specific expertise required, we may share personal data with experts located in other countries, in order to provide you with the Services in the most effective and medically appropriate way. You can find the current list of countries where our Experts are located on the Platform (https://fetalexpert.com/).

In addition, certain service providers acting as subcontractors may access or process your personal data from countries outside the European Economic Area or Switzerland; for instance we use third party providers headquartered in the U.S., where some of your data may be accessible from. These transfers are limited to what is strictly necessary for the performance of our Services and the proper functioning of the Platform. In such cases, we will ensure that suitable safeguards are in place, in accordance with applicable data protection laws, for instance by relying on standard contractual clauses adopted by the European Commission.

If you transmit information and data to us, you are expressly deemed to consent to such data transfers. You may request additional information in this regard and obtain a copy of the relevant safeguards upon request by sending a request to the contact address indicated in section 14. below.

10. How long we store your personal data

Your personal data will not be stored longer than necessary. We will erase or anonymize your personal data as soon as it is no longer necessary for us to fulfill the purposes set out in section 6. of this Privacy Notice. This period varies, depending on the type of data concerned and the applicable legal requirements. More information on each type of processing can be found in section 6. above.

Your account information is retained for as long as your account is active. If you suppress your user account, your account information will be deleted or anonymized within 60 days after such event, unless data must be retained for a valid reason (such as evidentiary or tax purposes). Please note that some information about you may have to be retained for the duration of our contractual relationship with your Organization, even if your account is terminated (see section 7.).

In view of the legal obligations incumbent upon us, certain information relating in particular to the contractual relationship must be retained for at least 10 or 20 years.

11. Security

We are committed to the security of your personal data, and have in place physical, administrative and technical measures designed to keep secure your personal data and to prevent unauthorized access to it. We restrict access to your personal data to those persons who need to know it for the purpose described in this Privacy Notice. In addition, we use standard security protocols and mechanisms to exchange the transmission of sensitive data. When you enter sensitive information on our Platforms, we encrypt it using Transport Layer Security (TLS) technology.

Although we take appropriate steps to protect your personal data, no IT infrastructure is completely secure. Therefore, we cannot guarantee that data you provide to us is safe and protected from all unauthorized third-party access and theft. We waive any liability in this respect.

The internet is a global environment. As a result, by sending information to us electronically, such data may be transferred internationally over the internet depending upon your location. Internet is not a secure environment and this Privacy Notice applies to our use of your personal data once it is under our control only. Given the inherent nature of the internet, all internet transmissions are done at your own risk.

If we have reasonable reasons to believe that your personal data have been acquired by an unauthorized person, and applicable law requires notification, we will promptly notify you of the breach by email (if we have it) and/or by any other channel of communication (including by posting a notice on the Platforms).

12. How we use cookies or other analytical tools – Cookie Policy

We and our third party service providers use cookies and other similar technologies (Cookies) in connection with our Platforms in order for us to provide our Services and ensure that it performs properly, to analyze our performance and to personalize your experience, some of which are capable of automatically processing data on your electronic device and/or of transferring personal data about you to us or third parties.

Scope

This Cookie Policy explains how we, GynOUS, use cookies, other analytical tools or similar technologies (collectively, Cookies) in relation to the Platforms.

This Cookie Policy is incorporated into and forms an integral part of our Privacy Policy for the Platforms.

In brief

We use various types of Cookies in connection with our Platforms, some of which are capable of automatically processing data on your electronic device and/or of transferring personal data about you to us or third parties.

What are cookies?

Cookies are small files of letters and numbers downloaded on to your computer when you access certain websites. In general, cookies allow a website to recognize a user’s computer. These technologies are generally used for various reasons. Cookies are generally divided in four categories:

  1. Essential Cookies. Some cookies are placed on your electronic devices to make websites capable of being used, by providing basic features such as page browsing and accessing secure areas. The websites cannot function properly without this type of Cookies.
  2. Functionality Cookies. Some Cookies enable the websites to remember choices persons make, for example, username, and language or text size. These cookies are known as “functionality cookies” and help to improve a person’s experience of the websites by providing a more personalized service.
  3. Advertising Cookies. These cookies are used to better understand user interests and to display more relevant advertisements.
  4. Analytics/productivity Cookies. Analytics/productivity Cookies, such as those linked to Google Analytics, help understand how Users interact with the service by anonymously collecting and reporting information.

Which Cookies we use

You will find the list of cookies we use in connection with the Platforms and their description on the Cookie consent management platform integrated into the Platform.

If you do not want Cookies to be stored on your electronic device, you can configure your internet browser or electronic device to refuse and/or restrict them. Some Cookies are, however, essential to the functioning of the Platforms, which may operate differently if you refuse or completely restrict all Cookies

You can see the help section of your internet browser or electronic device for more specific instructions on how to manage Cookies. The following links may be helpful, or you can use the “Help” option in your browser.

Cookie settings in Firefox

Cookie settings in Internet Explorer

Cookie settings in Google Chrome

Cookie settings in Safari (OS X)

Cookie settings in Safari (iOS)

Cookie settings in Android

To opt out from and prevent your data from being used by Google Analytics across all websites, check out the following instructions: https://tools.google.com/dlpage/gaoptout.

You may also set the use of Cookies on the Cookie consent management platform integrated into the Platforms.

To find out more about cookies, including how to see what cookies have been set and understand how to manage, delete and block them, visit www.aboutcookies.org or www.allaboutcookies.org.

Updates to this Cookie Policy

We may update this Cookie Policy. We encourage you to periodically review this page for the latest information about cookies set on the Platforms.

13. Your rights with regard to the processing of your personal data

You have the right to access your personal data we process and may request that they be removed, updated, or rectified.

In other cases, you may contact us directly to exercise your rights. Unless otherwise provided by law, you have the right to know whether we are processing your personal data, to know the content of such personal data, to verify its accuracy, and to the extent permitted by law, to request that it be supplemented, updated, rectified or erased. You also have the right to ask us to cease any specific processing of personal data that may have been obtained or processed in breach of applicable law, and you have the right to object to any processing of personal data for legitimate reasons.

By accessing your user account (if you have one), you can review, update, correct or delete the personal data available within your user account.

If you request us to delete your personal data from our systems, we will do so unless we need to retain your data for legal or other legitimate reasons. Please note that any information that we have copied may remain in back-up storage for some period of time after your deletion request.

Where we rely on your consent to process your personal data, we will seek your freely given and specific consent by providing you with informed and unambiguous indications relating to your personal data. You may revoke at any time such consent (without such withdrawal affecting the lawfulness of processing made prior to).

The above does not restrict any other rights you might have pursuant to applicable data protection legislation under certain circumstances.

Additional Information

In particular, if the GDPR applies to the processing of your personal data you have the following rights under the GDPR if the respective requirements are met:

  • Right of access (Art. 15 GDPR) – you have the right to access and ask us for copies of your personal data.
  • Right to rectification (Art. 16 GDPR) – you have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Right to erasure (Art. 17 GDPR) – you have the right to ask us to erase your personal data in certain circumstances.
  • Right to restriction of processing (Art. 18 GDPR) – you have the right to ask us to restrict the processing of your personal data in certain circumstances.
  • Right to data portability (Art. 20 GDPR) – you have the right to ask that we transfer in a structured, commonly used and machine-readable format the personal data you gave us to another organization, or to you, in certain circumstances.
  • Right to object to processing (Art. 21 GDPR) – you have the right to object to the processing of your personal data which is based on our legitimate interests, in certain circumstances. In such case, we will no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing, which override your interests, rights and freedoms or where the processing is necessary for the establishment, exercise or defense of legal claims.
  • As a rule, you are not required to pay any charge for exercising your rights and we will respond to your request within one month.

You will find further details of your rights in sections  5. and sections 6. of this Privacy Notice in connection with each processing activity we perform. If you want to exercise any of your rights, or want additional information about them, please contact us using the contact details listed below (see section 14.).

You have the right to lodge a complaint with the competent authority.

If you are not satisfied with the way in which we process your personal data, you may lodge a complaint with the competent data protection supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, in addition to the rights described above.

Although this is not required, we recommend that you contact us first, as we might be able to respond to your request directly.

14. Contact Us


If you believe your personal data has been used in a way that is not consistent with this Privacy Notice, or if you have any questions or queries regarding the collection or processing of your personal data, please contact us at legal@fetalexpert.com.

15. Updates to this Privacy Notice

This Privacy Notice may be subject to amendments. Any changes or additions to the processing of personal data as described in this Privacy Notice affecting you will be communicated to you through an appropriate channel, depending on how we normally communicate with you (including by email and/or via the Platforms, e.g. banners, pop-ups or other notification mechanisms). If you do not agree to the changes made, you must stop accessing and/or using the impacted Services.

Last updated: 08.09.2025